FAQ: The iPhone app that helps you help your customers

FAQ- Email Composer (AppStore Link)
User Reviews
5
FAQ- Email Composer
Developer: Peter Johnson
Price: $3.99 Download on the App Store
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No one likes to receive what is obviously a standard pre-written reply letter, but supporting your customers without them can mean writing the same things over and over again. Not any more! FAQ holds all the answers you need, and they can be combined with loads of opening and closing phrases to perfectly reflect the tone of your customer's query. Just make the appropriate selections, and the perfect reply email is instantly created for you.

Lead developer Peter Johnson said "We created FAQ Email Composer to help support a successful iPhone app that receives more than 50 customer queries and support questions every week. It creates tailored replies to complex customer questions, and eliminates a lot of repetitive typing. With FAQ available we find we now often choose to reply to an email from our iPhone rather than longhand from our desktop, and it is great to be able to support our customers with a rapid email response, even when we are on the move."

In addition to customer support, FAQ can be used for any information you might want to access repeatedly, such as travel directions, standard boilerplate wording, small print. safety warnings, instructions to pupils on a school trip etc. The final text (and attached images) can be placed in an email or copied to the clipboard.

The new version of FAQ 1.1 adds iPhone 5 and iOS6 support, and duplicating of email topics.

FAQ- Email Composer 1.1 is $2.99 USD (or equivalent amount in other currencies) and available worldwide exclusively through the App Store in the Productivity category.

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