Mobile Mouse update met with widespread crashing. App Store to blame?

Mobile Mouse (Remote + Trackpad for Mac & PC) (AppStore Link)
User Reviews
1.5
Mobile Mouse (Remote + Trackpad for Mac & PC)
Developer: RPA Tech, INC
Price: $2.99 Download on the App Store
share:

Cambridge, Massachusetts - RPA Technology today announces across the board updates for Mobile Mouse Pro, Mobile Mouse Lite for the iPhone, Mobile Mouse for the iPad, Mobile Mouse server for OS X, and a new, free version of the Mobile Mouse app for the iPad.

Unfortunately this update has caused frustration for many users who were not able to run the app because it crashed on startup, rendering their purchase useless. After spending a great deal of time investigating the issue and troubleshooting it with users, no bugs were found that could be causing the problem. Today tech sites like TechCrunch, CNET, ars technica, and many others are reporting that the issue is affecting many other apps as well and may be caused by the App Store itself. Users who have experienced the problem with Mobile Mouse or any other recently updated app should delete the app and download a new copy from the App Store, which should correct the problem.

"Our consistent 4.5 rating in the App Store has dropped overnight because of all the 1 star reviews resulting from this issue. We hope that Apple acknowledges the issue and removes the 1 reviews that were posted in response to this issue" stated Ramzi Audeh, CEO of RPA Technology. In the mean time, users can help out developers by removing the 1 star reviews they posted for apps experiencing these problems and post a new review once they have downloaded a functional copy of the app.

Mobile Mouse Pro has received widespread critical acclaim and was the number one paid Utility in the App Store (2009), one of Apple's "Awesome iOS 4 Apps" (2010), and was featured in Apple's "Better Together" spotlight in the Mac App Store (2011). Mobile Mouse Pro has been written up in top publications such as The New York Times, MacWorld, and CNET.

An ideal app for the remote control of any computer being displayed on a flat screen or projection TV, Mobile Mouse Pro allows the user to view the screen from a comfortable distance, while using their iOS device as a wireless mouse or trackpad. Using an innovative application notification system, the iOS device is always aware of what applications are running at any time and shows the appropriate keys for that program, providing the user with a single screen for controlling all media and web applications. The app is the only one of its kind to feature a dock that looks and functions just like the one in Mac OS X.

Mobile Mouse Pro 2.6.3 for iPhone/iPod is only $1.99 (USD) and available worldwide exclusively through the App Store in the Utilities category. The optional Pro Presentation Mode is available as an in-app purchase for $1.99. Mobile Mouse 2.1.1 for iPad is $2.99, and a new, lite version of the iPad app is available free of charge. Review copies are available upon request.

Crave More Apps? Subscribe to the Newsletter or grab the RSS feed.