Frequently Asked Questions
AppCraver is updated multiple times a day by our in-house staff. Usually, we complete 8 reviews each weekday with another 3-4 on Saturday and Sunday. We are constantly adding new reviews to keep up with the all the new applications that are being released in the App Store. Our staff is constantly working to stay up-to-date on industry news and changes that occur.
Our staff iPhone experts determine the ratings of each and every app that is reviewed. AppCraver does not produce or market any specific application. You can be sure the reviews are unbiased and directly reflect the thoughts and opinions of our AppCraver experts.
Apps are evaluated using a variety of criteria. When we evaluate an app, we start with the presumption that it is a 7/10. We then add or subtract points based on:
- Cost: Is it within the price point of similar apps in it's category or genre?
- Expectation: Does it meet, exceed or fall short of expectations?
- Graphics: Is it polished, does it have a consistent design that improves or hinders the purpose of the app
- Originality: Does it do (or try to do) something new or innovative? Does it do something old better than the rest or in a new way?
- Audio: Does it have or need music? Can we listen to our own music or easily turn the app's music on and off? Is this audio appropriate to the content?
- Usability: Is the app stable? Does it crash the device? Are the navigation elements clear and easy to figure out? Is the interface user-friendly?
- WildCard: This is a little different for each reviewer and every app. It could be nostalgia or novelty that adds that extra point. It's that extra magic that some apps have that transforms the gaming experience or adds to the app's function in an entertaining or truly useful way.
Our staff at AppCraver purchases and tests every app that is reviewed on our site. Many application review sites do not test out apps firsthand — we do. All of our written reviews are our own product.
With dozens of apps being released every day, it’s understandable that you may not see the one you want to know about. We apologize if a specific app is not showcased on our site. Feel free to send us an email telling us about applications that you’re interested in and we will submit them for consideration to our editors.
If you are a developer of an application, we would love to hear from you. Click here and tell us about your app: contact AppCraver.
If you are new to the iPhone or are having trouble utilizing specific apps, first check out our troubleshooting section for more information. Chances are you are not the only one having the problem. If your particular problem cannot be solved using our troubleshooting section, please send us an email. If you are still in need of assistance visit Apple’s troubleshooting section for more information.
If you are a developer of an app that has been reviewed on our site and feel that it has been rated unfairly, you are free to contact AppCraver and send an email with any relevant information. We also encourage developers to leave comments on their app's review page.
Apps are chosen for review based on a variety of criteria including:
- current popularity (is it topping the charts, are we receiving requests from readers, how are the reviews from the App Store and other iPhone sites),
- past popularity (what other apps has the developer created),
- innovation (does it do something “new” or better)
- buzz (is the iPhone community already talking about it)
- genre (we try to review apps in all categories, so purely based on the numbers it’s harder to get a game reviewed than a productivity app)
- fun factor (does it look “fun,” this is where a video comes in handy)
- marketing (did we get an email telling us about your app)
- luck (yes, with the list of apps growing every day, there is a certain amount of luck to it)
We also provide Expedited Reviews. Expedited Reviews are a paid service and the only way to guarantee that an app gets reviewed by our staff. (See next question for additional details.)
Simply put an Expedited Review is one where the developer paid to move to the front of the line. Developers can NOT buy a good score.
We really mean it when we say “Expedited Review.” The app is quickly evaluated by our trained staff to make sure that it meets our standards for review. Then, the app is assigned to a writer who is NOT informed of its payment status. All reviews are required to be completed by the writer within the same timeframe. It is merely the assigning of the app for review that is expedited. Ratings are determined by the writer with very limited oversight of our editors.
We are keenly aware that as a review site, we will grow or whither based on the integrity of our reviews. To be fair, AppCraver is also a business. However, we will always be honest with our readers!
All apps are offered the opportunity to participate in the Expedited Review program using an automated reply to apps that are submitted for review. We do turn a few developers away each month that want to pay because their apps don’t meet our standards to merit a review.