Comments on: ICEcare: Comprehensive Emergency Contact and Preparedness Information

By: Bill Cool

Bill Cool — Wed, 30 Sep 2009 16:00:03 +0000

@Karen: It would be nice if Apple provided option to enable access to ICEcare when the iPhone is locked (I could possibly find a few other things as well). But to be fair, this capability does not exist in other devices either! And barring those deficiencies, they provide many good things as well. We have to make the best out of prevalent situation. Here is how we propose the solution:

> Lock your phone and maintain security of your data

> Get ICEcare card – it presents critical information about your health that you can retain in your wallet. They check on victims wallet and phone so you can rest assured that your critical health data will get their attention right away

> ICEcare on your mobile can be enabled when you are conscious and also when you need to assist others who may be affected by an emergency (by facilitating First Aid, etc.)

By: Karen

Karen — Wed, 30 Sep 2009 14:44:22 +0000

This is a pointless app since Apple doesn’t allow emergency app icons on the locked iPhone screen. (It should allow up to three ICE icons to be chosen by the iPhone user in “settings” that show up even if locked).

So what? I’m supposed to either be OK with dying and keep my iPhone data private, or have no privacy in case I lose the iPhone just in case someone will use this ICE.

Another boner by Apple. Dumb dumb dumb…

By: Bill Cool

Bill Cool — Tue, 01 Sep 2009 13:14:17 +0000

@Shaun: Authorities (in United States) have been checking the Wallet and Mobile Phone of the victim for over a decade now. Paramedics call on medical information services if they see a bracelet tag with an id and a phone number. This is Standard Operating Procedure.

ICEcare provides an option to print card for the wallet, and a sticker, which is to be affixed on users mobile phone to convey presence of emergency information within ICEcare application (http://bit.ly/TwPH4). It ensures that your critical information will be presented to paramedics at the right time. (Please retain ICEcare on the first page on your iPhone).

By: Shaun

Shaun — Sat, 29 Aug 2009 02:22:07 +0000

Great idea, but even with the icon on the home screen of your iPhone – the chances of a paramedic checking your mobile for a list of your medical conditions and emergency contacts is slim to none.

By: Bill Cool

Bill Cool — Wed, 19 Aug 2009 22:15:52 +0000

@Larry: Most likelly resolution: Click on SAVE button on each tab after you edit information on that tab. Then update the information on your phone and it should work. If you still have any problems, please call: 650.286.2870. Or email: help-at-icecare-dot-net.

By: LarryMcJ

LarryMcJ — Wed, 19 Aug 2009 21:55:32 +0000

@Bill Cool: something must really be wrong. I just filled out the account profile, including a life-threatening allergy, plus my med and the medical history that I only have one kidney, etc. When I then click on ICEcare on my iPhone it says who I am correctly, my email…but no allergies, no meds, no medical history, no contact info, etc. All this is filled out correctly on your site.

By: Bill Cool

Bill Cool — Wed, 19 Aug 2009 21:18:39 +0000

@Larry: Thank you. No worries about downplay … constructive criticism is welcome here. I agree that user reviews should have credibility. May be you can tell us your rating after you have used it. Editorial reviews have to justify their rating and that makes it more useful.

And yes, we *love* referrals. Thank you.

By: LarryMcJ

LarryMcJ — Wed, 19 Aug 2009 19:46:56 +0000

@Bill Cool: All points taken and I should have clarified that it’s only a security issue in IE…I use Safari on a Mac and it’s just fine My comment about the review ratings (those I’ve read, anyway) were not intended to downplay your product, but simply that I put more credence into user reviews than editorial reviews (at least those that have the stupid factor filtered out of them ).

I think I’ll also mention this app up to my bride, who is the operations head for one of the largest 911 centers in the US.

By: Bill Cool

Bill Cool — Wed, 19 Aug 2009 19:37:53 +0000

@Larry: Thank you for bringing this out. For the iPhone, we have only one release to date. Same software was evaluated by the editors here at appcraver.com. I am not sure why the difference but based on the write-up, editors have taken the time to explore and understand the solution before publishing their review. The ratings here are justified by the review.

As a solution, ICEcare is meant for emergency preparedness. You should have it on your phone to help you more than anyone else. The ratings are nice but if you believe it can help you, then you should have it. Next release would get better. We hope and pray our users do not have to use it (as in, not be in an emergency). But prayers don’t always work in time so being prepared is the next best thing, right?

Yes, Internet Explorer (IE) requires that we lower the security to access that web page (http://ICEcare.net/start.aspx) as it has a frame (page within a page), The inside page uses SSL. While IE demands lower security, *all* other browsers work just fine. We created this page within a page to simplify our offering for corporate customers who can offer ICEcare as a branded solution from their web site easily.

By: LarryMcJ

LarryMcJ — Wed, 19 Aug 2009 11:46:16 +0000

I looked at all the reviews I could find for this app before installing, and since none of them were anything less than 1-star, I will wait for the developer to fix the problems. Additionally, the use of this app requires lowering security levels which many folks won’t want to do.