Online payment methods like PayPal can be convenient, but you may need to delete your account at some point. In order to move forward with this permanent step, it is important to know what it entails and how to go about it correctly. In this guide, you’ll learn everything you need to consider before deleting your account. You’ll also learn what to expect afterwards and alternative measures if full deletion isn’t for you.

Before You Delete: Considerations and Preparations


In order to close your PayPal account, you must follow these steps:

  • Withdraw funds from PayPal: Check your PayPal balance, transfer any remaining funds to a linked bank account, or request a check. If funds are still in the account, you cannot delete it.
  • Transaction History: Keeping a record of your past PayPal transactions is important since your account history will be erased upon closing .As soon as they are deleted, you can no longer access them.
  • Resolve Issues: Fix pending issues such as payments, disputes, fees, or customer support inquiries. When you delete your PayPal account, PayPal will cancel any outstanding money requests.

You must complete these steps to ensure your business is properly organised and all records are retained.

Also Read: Transfer Money From Bank To PayPal Account In 7 Steps!

How to Delete Your PayPal Account Permanently (Step-By-Step Guide)

Deleting your PayPal account completely removes your account profile and erases all associated data. This permanent closure can be initiated through PayPal’s website or mobile app. The process involves just a few simple steps.

Via Website

The PayPal website provides the only way to delete business accounts or resolve issues preventing account termination fully. Follow these detailed steps:

STEP 1: Go to and log into your account using your email and password. Review your account details thoroughly before proceeding.

step 1 delete

STEP 2: Click on the settings gear icon in the top right and select “Account Information” from the menu.

step 2 delete

STEP 3: On the Account Information page, under “Account type”, click on the option reading “Close Account”.

STEP 4: A popup will appear detailing what occurs when an account gets closed. Read carefully before confirming you wish to delete the account permanently.

STEP 5: If ready to proceed, click the red “Close Account” button.

step 4 delete

STEP 6: When prompted, Enter your account password once more, then click submit to complete the account closure process.

Via Mobile App

The PayPal mobile app allows quick and easy closure of personal accounts in just a few taps:

STEP 1: Open the PayPal app on your iOS or Android device and log into your account.

step 1 mobile

STEP 2: Tap the profile icon at the top of your screen and scroll down on your account details page.

step 2 mobile paypal

STEP 3: The last option will be “Close Account”, which you should tap and then confirm by entering your password.

After a few seconds, your account will be permanently deleted from PayPal’s system. You will receive an email confirmation of the account closure.

Understanding the Consequences of Account Deletion

Closing a PayPal account has permanent ripple effects that must be considered beforehand. Be aware of the following key consequences:

PayPal completely wipes transaction logs and records when an account gets deleted. This means you lose data on all past payments sent or received through PayPal. If you need this financial history for taxes or accounting, download statements ahead of closure.

Any bank accounts, debit/credit cards, or other sources linked to PayPal will get dissociated, and that information will be erased. You have to set up connections from scratch when opening a new account.

Recurring payments or automatic subscription charges set up via the closing PayPal account get cancelled immediately. Both the sender and receiver need to update their payment processes in the future.

Delete accounts cannot be reopened or reclaimed even using the same email or financial sources. PayPal treats it as an entirely new account lacking the old transaction history. Some limited financial recovery is possible through their Resolution Center.

Your entire PayPal presence is essentially wiped, including data on past payments received or made. Consider downloading records before permanent and irrevocable deletion.

Also Read: Where Can I Load My PayPal Card For Free? Easy Method

Alternatives to Account Deletion

If you don’t want to close your account entirely, consider these intermediate options:

Consider whether suspending certain features would address your concerns before pursuing permanent deletion. This allows you to change your mind later.

Troubleshooting Common Issues


You may encounter problems like pending transactions, account mismatches, or closure failures. Here is how to troubleshoot them:

  • Unresolved Transactions – Pending payments, holds on funds, or open disputes will block account closure until getting resolved. Clear up any outstanding issues before attempting deletion.
  • Verification Failures – Entering an incorrect password or information mismatch during account deletion causes closure failures. Double-check that you entered the right login credentials and account details.
  • Contact Customer Support – If facing account restrictions, unfamiliar errors, or closure failures even after troubleshooting, contact PayPal’s 24/7 customer support for specialised assistance.

Addressing these common issues and knowing PayPal’s policies allows successful account deletion without complications holding things up.


In summary, closing your PayPal account permanently erases your data and payment history, cancels links to other accounts, and prevents you from reopening that account. Before deletion, withdraw funds, save transaction records, and clear up outstanding issues. Ensure account termination is the right solution by considering intermediate options temporarily limiting account access and use. Proper understanding and preparations allow you to delete your PayPal account while safeguarding crucial financial information.

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