Are you frustrated by sneaky automated transactions and planning to stop them? Here we will be talking about how you can stop those automatic payments in Paytm using four easy and quick methods. Paytm’s Autopay feature allows users to set up automated payments for bill payments, subscriptions, and other services.

This ensures payments are made on time without any manual effort. Automatic payments might seem convenient at the beginning, but they can be a financial burden. However, if you no longer need a service or subscription, it’s important to know how to deactivate the autopay to avoid unwanted charges. 

In this guide, we will discuss the steps to stop automatic payments in Paytm using the application by calling customer care or emailing support. You can deactivate automatic payment in Paytm and save quite some money. So, let’s get started!

What is Autopay in Paytm?

Paytm Autopay

If you’re not quite familiar with autopay in Paytm, then let us explain. The Paytm Autopay feature enables users to schedule automatic payments for:

  • Monthly bills like electricity, gas, postpaid mobile bills, broadband, etc.
  • Renewing video/OTT subscriptions such as Netflix, Amazon Prime, Hotstar, Zee5, ALTBalaji, etc.
  • Municipal taxes and other recurring payments.

Once autopay is set up, the amount gets automatically deducted from the preferred payment source [Paytm Wallet, UPI, bank account] on the due date. This ensures uninterrupted service by avoiding penalties for late payments.

Also Read: Why Is Paytm Wallet Not Working? Easy & Quick Methods To Fix

Autopay is useful for those who don’t want the hassle of manual transactions every month. However, it’s important to deactivate autopay if you no longer need a service to avoid unwanted charges.

How to Cancel Automatic Payments In Paytm

If you’ve decided to stop autopay in Paytm to avoid unwanted charges and reduce financial burden, then we’ve got you covered. We have compiled three ways to disable autopay on Paytm if you no longer need it!

  1. In the Paytm App – Go to Autopay settings and cancel specific payments!
  2. Contact Paytm Customer Care and request to close the autopay.
  3. Email Paytm support at [email protected] to deactivate autopay.

The process is quick and automated in the app. By calling or emailing, autopay can be disabled within 24-48 hours usually. Your services will not get affected after stopping autopay, but you’ll need to make manual payments going forward.

Method 1: Steps to Deactivate Auto Bill Payments in the Paytm App

Here are the steps to cancel autopay bill payments or recharges simply through the Paytm app.

  • Open the latest version of the Paytm app on your phone.
  • Tap on the profile icon on the top right and select ‘Payment Settings’.
How to Stop Automatic Payment in Paytm
  • Go to ‘Automatic Payments & Subscriptions’.
  • Tap on ‘Recharge & Bill Payments’.
  • Select the autopay payment you want to disable, e.g. the electricity bill!
  • Tap on ‘Cancel Automatic Payment’ at the bottom.
  • Choose a reason for cancellation from the list.
  • Hit ‘Confirm’ to disable the autopay.

This will instantly stop automated payments for that particular bill or recharge in your Paytm account.

Method 2: Disable Automatic UPI Payments in Paytm

To stop autopay UPI transactions like mobile postpaid bills, follow these steps:

  • Open the Paytm app and tap on the profile icon.
How to Stop Automatic Payment in Paytm Steps
  • Go to ‘UPI & Payment Settings’ and select ‘UPI Automatic Payments’.
How to Stop Automatic Payment in Paytm Methods
  • Tap on the autopay transaction you want to cancel.
  • Click on ‘View Details’ and then ‘Cancel Automatic Payment’.
  • Confirm the cancellation by clicking on the ‘Disable’ button.

Be careful and disable the correct UPI autopay payment to avoid interrupting other services.

How To Stop Paytm Autopay

Method 3: Calling Paytm Customer Care to Close Automatic Payments

You can also call Paytm Customer Care at 0120-456-456 and have them deactivate autopay.

  • Locate the customer care number in the ‘Help & Support’ section of the Paytm app.
  • Call the number and select the relevant options to get connected to an agent.
  • Request the agent to help close automatic payments linked to your account.
  • Provide account details such as mobile number, email, etc., when prompted.
  • Follow instructions to verify identity and confirm cancellation request.

An agent will guide you through the required steps to verify account details and disable any active autopay on the account.

Also Read: How To Add A Credit Card To Paytm? All You Need To Know

Method 4: Emailing Paytm Customer Care to Stop Automatic Payments In Paytm

If, due to technical glitches, none of the methods works, then we have something else for you. Emailing [email protected] is another way to request autopay cancellation.

  • Open your regular email service and compose a new email.
  • In the To field, enter [email protected] to reach Paytm customer care.
  • In the subject, write ‘Disable Automatic Payments’.
  • In the body, mention the registered mobile number and the reason for the request.
  • Click send and wait for Paytm customer care to respond.
  • Follow any further instructions in their response to disable autopay.

Paytm support will respond within 24 to 48 hours to help deactivate any automatic payments as requested after verifying details.

Tips for Managing Automatic Payments

If you manage your autopay effectively, then you can avoid the hassle. Here are some tips for managing autopay on Paytm:

  1. Carefully review all active autopay every few months to identify unwanted deductions.
  2. Set reminders to cancel autopay before the next billing cycle if service is not needed anymore.
  3. Track subscription status to know the renewal date for disabling autopay on time.
  4. Check bank statements regularly to identify any unauthorized autopay transactions.
  5. Preferred to schedule autopay only for long-term or critical payments to avoid the hassle.


To summarize, Paytm users can easily deactivate automatic payments by self-service through the app or by contacting customer care via call or email. This allows greater control over billing for services that may no longer be active or needed.

Be sure to monitor accounts regularly and disable unwanted autopay’s promptly. Have more doubts? Drop them in the comment section. We will get back to you!


1) What is automatic payment in Paytm?

Autopay automatically deducts bill, recharge, or subscription amounts from linked payment sources on the due date without manual intervention.

2) Can I disable autopay for specific services only?

Yes, you can cancel autopay for individual bill payments, recharges, or subscriptions as needed in Paytm.

3) How long does Paytm take to respond to autopay cancellation requests?

Paytm customer support typically responds within 24-48 hours to emails or calls requesting to disable autopay.

4) Will stopping autopay affect my active services?

No, only automated payments will stop when you disable autopay. Your services and subscriptions remain unaffected.

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